We use Braintree and PayPal and AfterPay to manage our transactions, allowing you to checkout safely, quickly and easily. These services provide you with a simple way to send money without sharing financial information, along with the flexibility to pay using your PayPal account balance, bank accounts or credit cards. To find out more about these services, please visit their respective websites: Braintree, PayPal, AfterPay.
All payments must be received in full (with the exception of AfterPay) prior to dispatch of goods. If your payment is not received or is declined by us, your bank or credit card issuer, we cannot and will not hold items against your order.
High Sierra's trusted partner, EFM logistics utilises Couriers Please, Australia Post, StarTrack Express, Deliver In Person and VT Freight Express courier services for delivery throughout Australia. Please be advised that these courier services may require an adult (over the age of 18) to sign for your shipment. It is expected that if you are not home for a delivery that a card will be left to facilitate a collection.
Please note the following delivery times to estimate the arrival of your order with us. These delivery estimates are for orders placed before midday, otherwise please add an extra business day. Delivery estimates are a guide and cannot be guaranteed.
Metro: 1-4 Business Days
Regional: 3-7 Business Days
Remote: 4-12 Business Days
Metro: 1-3 Business Days
Regional: 2-5 Business Days
Remote: 3-7 Business Days
For more urgent and guaranteed deliveries, we recommend the following service.
Metro (selected VIC & NSW): Same Business Day Shipping if ordered before 10am, otherwise please add an extra business day.
We deliver between Monday and Friday, excluding public holidays.
Please use highsierra.com.au for backpacks, duffles & luggage to be delivered throughout Australia (with the exception of select remote locations including Islands).
If you would like to deliver internationally, please use the appropriate High Sierra website. Click here for a full listing of International High Sierra eCommerce sites.