High Sierra guarantees all its products against any manufacturing defects, covering materials and workmanship, for the length of time stated in the warranty. The benefits conferred by this warranty are in addition to other rights, conditions, guarantees and remedies available to you by law in relation to the supply of goods or services under consumer law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure (as determined by a High Sierra Authorised Repair Agent) and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Please keep your receipt as proof of purchase as this will authenticate this product warranty. High Sierra products are rigorously tested to ensure that the travel products you trust meet stringent standards. Consequently, if a problem occurs with this High Sierra product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, High Sierra will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. To facilitate this you should first find and deliver the product to an Authorised Repair Agent at a Service centre click here for a global listing.
Please note that you are responsible for all costs of getting the Product to any such Service Centre including, but not limited to, the cost of packaging, shipping and applicable taxes.
Warranty terms and condition
What is not under warranty?
This warranty is intended to give you specific legal rights. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you.
High Sierra Australia Pty Ltd
5 Anzed Court, Mulgrave
Victoria, Australia 3170
TOLL FREE: 1800 331 690
Or visit the Contact Us page.